CASE STUDY / EMBEDDED DELIVERY
Capability.
Continuity.
Knowledge that builds over time.
How a Global Finance Team Built Lasting Capability with Denova
Embedded Delivery · Finance · Data & BI · Automation
Over approximately two years, Denova colleagues have helped a global organisation develop its reporting and automation capabilities, maintain essential finance activities and support transformation across finance and procurement.
The engagement has grown through a combination of specialist expertise, a flexible cost model and a client team that empowered Denova colleagues to contribute. That partnership has allowed knowledge to accumulate and the value of the team’s contribution to develop over time.
01 THE ENGAGEMENT AT A GLANCE
Client
A global pharmaceutical organisation
Business areas
Finance, commercial reporting and procurement
Delivery model
Embedded Delivery | Project Delivery
Engagement period
Approximately two years – Ongoing
Capabilities
Business intelligence, reporting, automation, data quality, continuous improvement and project management
Denova’s full-time employees work within the client’s teams, supporting both recurring operational responsibilities and defined improvement initiatives.
02
The business need: support across operations and change
The organisation’s requirements covered several connected areas.
Its finance team needed to maintain monthly finance and commercial reporting while developing dashboards, improving data quality and introducing automation. Alongside this, transformation projects across finance and procurement required specialist input and coordination.
The organisation also needed cover for key roles during maternity leave.
These requirements called for different skills and levels of involvement. Some activities required continuing ownership and familiarity with monthly reporting cycles. Others needed focused delivery effort, specialist expertise or temporary cover.
The challenge was to bring those capabilities together in an arrangement that could evolve with the business.
03
Why Denova’s model suited the requirement
Denova’s embedded model provided a practical way to access complementary skills within one continuing relationship.
The client could draw on colleagues working across BI, reporting, automation, continuous improvement and project management, with support shaped around its priorities.
The cost and flexibility of the model helped make a broad engagement sustainable. As requirements developed, the organisation could extend Denova’s involvement into additional activities and responsibilities.
This created room for the relationship to grow over time, with colleagues contributing to new work while retaining the knowledge they had gained from earlier delivery.
04
How the partnership worked in practice
Denova colleagues became part of the client’s working teams, contributing to its priorities and developing an understanding of its processes, systems and expectations.
The client played an active role in making this successful. It treated Denova team members as colleagues, gave them context and empowered them to take responsibility.
That approach helped colleagues understand how their individual tasks connected to wider business needs. They could build relationships, ask informed questions and bring their experience into subsequent work.
Denova supported the relationship through the ongoing management, training and mentoring of its full-time employees. The client provided business direction and the environment in which those colleagues could contribute effectively.
The engagement’s success depended on both sides maintaining that commitment.
05
How the engagement developed
Over approximately two years, the scope grew to include a varied mix of reporting, systems delivery, automation, data improvement and operational cover.
As colleagues spent more time in the business, they accumulated knowledge of its reporting requirements, finance processes and transformation priorities. That knowledge remained relevant as they supported further initiatives and took on additional responsibilities.
The team’s contribution developed across both ongoing work and change delivery. Colleagues could help build a solution, understand how it was used and apply that experience to later requirements.
This continuing involvement allowed the relationship to develop beyond the value of any individual deliverable.
06 DELIVERY SUMMARY
What Denova colleagues delivered
Area of support
Contribution during the engagement
Procure-to-pay implementation
Helped deliver the implementation of a procure-to-pay platform as part of the client’s wider programme.
Balance sheet reconciliation
Built a bespoke reconciliation tool as an alternative to an established commercial reconciliation platform.
Financial reporting dashboards
Developed multiple dashboards to support financial reporting and access to business information.
Monthly finance and commercial reporting
Managed recurring reporting activities, taking responsibility for work within established reporting cycles.
Workflows and automation
Built workflows and automation solutions for activities across the engagement.
Data quality
Carried out data cleansing activities to support reporting and operational requirements.
Transformation support
Contributed continuous improvement and project management capability to initiatives across finance and procurement.
Maternity cover
Provided cover for key roles during planned periods of absence.
Together, these activities demonstrate the breadth of support available through the engagement: specialist delivery, recurring responsibilities, improvement work and temporary cover.
07 BENEFITS
The benefits of the model
01
A broader mix of capability
The client accessed several complementary disciplines through Denova. This helped it respond to requirements spanning reporting, technology, process improvement and project delivery within a continuing relationship.
02
Flexibility as priorities developed
The engagement accommodated different types of demand, including ongoing reporting, defined implementation work and maternity cover. Support could develop as the organisation’s requirements changed.
03
A cost model that supported expansion
The commercial model helped the client sustain a diverse range of support and extend the engagement over time. Cost and flexibility worked together, allowing the organisation to consider Denova colleagues for additional responsibilities as needs emerged.
04
Knowledge that continued to add value
Colleagues’ understanding of the business developed through their involvement in its operations and projects. That accumulated knowledge provided a stronger foundation for subsequent work and helped the team contribute with greater context.
05
Support across delivery and everyday operations
The engagement connected improvement activity with the recurring work of the finance function. Denova colleagues contributed both to building new capabilities and to carrying out the reporting and operational responsibilities around them.
08
A shared commitment to long-term value
The client’s willingness to empower Denova colleagues was central to the engagement.
By including them in the team, sharing business context and trusting them with meaningful responsibilities, the organisation created the conditions for them to develop knowledge and contribute over the long term.
Denova’s colleagues brought specialist skills, commitment and the ability to apply what they learned across a growing range of activities.
The result is a relationship in which the model’s cost and flexibility are strengthened by the way both teams work together. Over time, that combination has supported a broader engagement and an increasingly informed contribution to the business.
HOW WE CAN HELP
Looking to build capability across finance, Data & BI or procurement?
Talk to Denova about an embedded team that can support your current priorities and develop with your organisation’s needs.